Fare Types

Fare Types

Fare Types

Queensland Rail Travel have a range of fare options to suit customers needs .

Our Customer Types

Adult

16 years and over

Child4-15 years
Infant

0-3 years inclusive - occupying a seat or sharing a sleeper

Senior

State or Territory Government Senior Card Holder

Queensland Pensioner

Queensland Pension Card Holder utilising state rail entitlements

Other Pensioner

Interstate Pension Concession cards accepted

Students

16 years and over enrolled in accredited secondary or tertiary education with approved identification

International Backpacker

International Passport and Backpacker identification

 

All customers receive a complimentary connecting journey onboard Queensland Rail City network service with every ticket purchase. (Please note: this does not include the Airtrain service to or from the Brisbane Airport). You must be able to show a printed long distance ticket or download the ticket to your mobile device for inspection by Queensand Rail staff for City Network travel. Please check the Translink website to plan a suitable City Network connection.

Click on the fare type below to find the type below to see if this type suits you. 

A Choice:

The following conditions apply for our A Choice Fare:

Description

Standard full adult fare
Travel OptionAvailable across all travel options - Economy Seats, Premium Economy Seats, Business Seats, RailBeds and Sleeping Berths.
Availability

Bookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all breaks of journey

Payment Conditions

A-Choice fares are not instant purchase (except on the Internet), with hold bookings possible through our Customer Contact Centre or Travel Centre. Payment deadlines are provided by sales staff based on the travel date and booking date.

Internet Bookings

To make a booking, select adult then A-Choice fare type. To arrange a refund for an online booking contact the Customer Contact Centre.

Amendment Conditions

A-Choice fares can be changed to another fare under the following conditions:

  • Changes can be made at any time before the scheduled departure date and time shown on the ticket.
  • A fee of $15 per adult fare applies for rebooking
  • This fee doesn't apply if the new fare is greater than the original tickets fare
  • If the new fare is less than the original A-Choice fare, the difference in fare is refundable to the customer less the $15 fee
  • Modifications are allowed provided a new booking is made at the time of changing the original.
  • Stored credit is not available.
  • No changes or refunds allowed after the departure date and time shown on ticket.
  • A-Choice fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type.
  • Name changes are not permitted, tickets are not transferable between customers.

Cancellation Conditions

Cancellations must be advised prior to the scheduled departure date and time shown on the ticket with the following fees applying.

  • Economy Seats/Sleepers and Premium Economy Seats: $25 fee per adult one way
  • Business Seats, RailBeds and First class Sleepers: $50 fee per adult one way

No refund if not cancelled prior to the departure date and time shown on ticket.

Ticket refunds are processed at the time of cancelling.

Services affected by disruptions have a specific refund and rebooking policy that overrides these conditions. For further information please review our disruptions refund policy.


 

B-Quick:

The following conditions apply for our B-Quick Fare:

Description

Value advance purchase adult fare – limited availability

Travel OptionAvailable across all travel options - Economy Seats, Premium Economy Seats, Business Seats, RailBeds and Sleeping Berths.
Availability

Bookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all breaks of journey.

B-Quick fare prices are subject to availability and departure times and are not guaranteed until a booking is made and payment is received in full. Seasonal surcharges and blackout periods apply.

Payment Conditions

Instant purchase. Hold bookings are not allowed.

Internet Bookings

To make a booking, select Adult from the search screen then select B-Quick if displayed as available. To arrange a refund for an online booking contact the Customer Contact Centre.

Amendment Conditions

B-Quick fares can be changed under the following conditions:

  • Changes can be made at any time before the scheduled departure date and time shown on the ticket.
  • A fee of $15 per adult fare applies for rebooking.
  • This fee doesn't apply if the new fare is greater than the original tickets fare.
  • If the new fare is less than the original B-Quick fare, the difference in fare is refundable to the customer less the $15 fee.
  • Modifications are allowed provided a new booking is made at the time of changing the original.
  • Stored credit is not available.
  • No changes or refunds allowed after the departure date and time shown on ticket.
  • B Quick fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type.
  • Name changes are not permitted, tickets are not transferable between customers.

Cancellation Conditions

Cancellations must be advised prior to the scheduled departure date and time shown on the ticket with the following fees applying.

  • Economy Seats/Sleepers and Premium Economy Seats: $25 fee per adult one way.
  • Business Seats, RailBeds and First class Sleepers: $50 fee per adult one way.

No refunds will be provided if the booking is not cancelled prior to the departure date and time shown on the ticket.

Ticket refunds are processed at the time of cancelling.

Services affected by disruptions have a specific refund and rebooking policy that overrides these conditions. For further information please review our disruptions refund policy.

Children

The following conditions apply for our Child Fares:

Description

Children aged 4-15 years inclusive travelling with an adult 16 years or over - save up to 50% off*on fares
Travel OptionAvailable across all travel options - Economy Seats, Premium Economy Seats, Business Seats, RailBeds and Sleeping Berths.
AvailabilityBookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all breaks of journey.

Payment Conditions

Child fares are not instant purchase (except on the Internet), with hold bookings possible through our Customer Contact Centre or Travel Centre. Payment deadlines are provided by sales staff based on the travel date and booking date.

Internet Bookings

To make a booking, select the number of adults and children, add the child's age then search.
Unaccompanied Children cannot be booked online. Sleepers can only be booked online for children accompanied by an adult. 

To arrange a refund for an online booking contact the Customer Contact Centre.

Amendment Conditions

Fares can be changed under the following conditions:

  • Changes can be made at any time before the scheduled departure date and time shown on the ticket.
  • A fee of $15 per adult fare applies for rebooking.
  • A rebook fee of $15 applies for an unaccompanied child booking (1 fee per booking)
  • This fee doesn't apply if the new fare is greater than the original tickets fare.
  • If the new fare is less than the original fare, the difference in fare is refundable to the customer less the $15 fee.
  • Modifications are allowed provided a new booking is made at the time of changing the original.
  • Stored credit is not available.
  • No changes or refunds allowed after the departure date and time shown on ticket.
  • Fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type.
  • Name changes are not permitted, tickets are not transferable between customers.

Cancellation Conditions

Cancellations must be advised prior to the scheduled departure date and time shown on the ticket with the following fees applying.

  • Economy Seats/Sleepers and Premium Economy Seats: $25 fee per adult one way
  • Business Seats, RailBeds and First class Sleepers: $50 fee per adult one way

No refund if not cancelled prior to the departure date and time shown on ticket.

Ticket refunds are processed at the time of cancelling.

Services affected by disruptions have a specific refund and rebooking policy that overrides these conditions. For further information please review our disruptions refund policy.

Infants

The following conditions apply for our Infant Fares:

Description

Infants aged 0 – 3 years inclusive travel FREE*

Travel Option

Available across all types of travel options.
*A seat is provided free of charge and the infant must occupy the seat allocated directly next to the parent or guardian accompanying them.
Only one (1) free infant seat applies per adult.

If the number of infants travelling is more than the number of adults accompanying them, a child fare must be paid for each additional seat.

An infant may share a RailBed or Sleeper with the adult without any additional cost for the infant.
AvailabilityBookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all breaks of journey

Payment Conditions

Fares are not instant purchase (except on the Internet), with hold bookings possible through our Customer Contact Centre or Travel Centre. Payment deadlines are provided by sales staff based on the travel date and booking date.

Internet Bookings

To make a booking for an infant sharing a RailBed, select adult then infant, input the number of males/females excluding the infant then search.

To make a booking for a free infant seat, or to arrange a refund for an online booking contact the Customer Contact Centre.

Amendment Conditions

Fares can be changed under the following conditions:

  • Changes can be made at any time before the scheduled departure date and time shown on the ticket.
  • A fee of $15 per adult fare applies for rebooking.
  • A rebooking fee will not apply if the new fare is greater than the original tickets fare.
  • If the new fare is less than the original fare, the difference in fare is refundable to the customer less the $15 fee.
  • Modifications are allowed provided a new booking is made at the time of changing the original. Stored credit is not available.
  • No changes or refunds allowed after the departure date and time shown on ticket.
  • Fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type.

Name changes are not permitted, tickets are not transferable between customers.

Cancellation Conditions

Cancellations must be advised prior to the scheduled departure date and time shown on the ticket with the following fees applying.

  • Economy Seats/Sleepers and Premium Economy Seats: $25 fee per adult one way
  • Business Seats, RailBeds and First class Sleepers: $50 fee per adult one way

No refund if not cancelled prior to the departure date and time shown on ticket.

Ticket refunds are processed at the time of cancelling.

Services affected by disruptions have a specific refund and rebooking policy that overrides these conditions. For further information please review our disruptions refund policy.

 

Concessions

The following conditions apply for our Concession Fares:

Description

Available to recognised concession card holders

Travel Option

These fares are available across all travel options- Seats and Sleepers, including First Class on the Spirit of the Outback and RailBeds on the Spirit of Queensland

AvailabilityBookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all breaks of journey. There may be limited availability of these fares types on some services.

Payment Conditions

Hold bookings can be arranged by contacting the Customer Contact Centre or Travel Centre. Payment deadlines are provided by sales staff based on the travel date and booking date.

Internet Bookings

Bookings cannot be made online.

To make a booking contact the Customer Contact Centre or your Travel Centre.

Amendment Conditions

Fares can be changed under the following conditions:

  • Changes can be made at any time before the scheduled departure date and time shown on the ticket.
  • A fee of $15 per adult fare applies for rebooking.
  • This fee doesn't apply if the new fare is greater than the original tickets fare.
  • If the new fare is less than the original fare, the difference in fare is refundable to the customer less the $15 fee.
  • Modifications are allowed provided a new booking is made at the time of changing the original. Stored credit is not available.
  • No changes or refunds allowed after the departure date and time shown on ticket.
  • Fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type.

Name changes are not permitted, tickets are not transferable between customers.

Cancellation Conditions

Cancellations must be advised prior to the scheduled departure date and time shown on the ticket with the following fees applying.

  • Economy Seats/Sleepers and Premium Economy Seats: $25 fee per adult one way
  • Business Seats, RailBeds and First class Sleepers: $50 fee per adult one way

No refund if not cancelled prior to the departure date and time shown on ticket.

Ticket refunds are processed at the time of cancelling.

Services affected by disruptions have a specific refund and rebooking policy that overrides these conditions. For further information please review our disruptions refund policy.

Restrictions

Concession cards used to purchase discounted tickets must be carried whilst travelling for presentation to onboard staff and Authorised Officers on request. Authorised officers may issue Penalty Infringement Notices or Warning Notices for customers travelling on a concession fare ticket which they are not entitled. Fines apply for travel on an invalid concession ticket.

 

Students | Backpackers

The following conditions apply for our Student and Backpacker Fares:

Description

Save up to 40% off*

Available to eligible full time students (16+) and international backpackers

Travel OptionAvailable across all travel options - Economy Seats, Premium Economy Seats, Business Seats, RailBeds and Sleeping Berths.
AvailabilityBookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all breaks of journey.

Payment Conditions

Fares fares are not instant purchase (except on the Internet), with hold bookings possible through our Customer Contact Centre or Travel Centre. Payment deadlines are provided by sales staff based on the travel date and booking date.

Internet Bookings

To make a booking, select Concession/Others then fare type and sub type.

To arrange a refund for an online booking contact the Customer Contact Centre.

Amendment Conditions

Fares can be changed under the following conditions:

  • Changes can be made at any time before the scheduled departure date and time shown on the ticket.
  • A fee of $15 per adult fare applies for rebooking.
  • This fee doesn't apply if the new fare is greater than the original tickets fare.
  • If the new fare is less than the original fare, the difference in fare is refundable to the customer less the $15 fee.
  • Modifications are allowed provided a new booking is made at the time of changing the original.
  • Stored credit is not available.
  • No changes or refunds allowed after the departure date and time shown on ticket.
  • Fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type.
  • Name changes are not permitted, tickets are not transferable between customers.

Cancellation Conditions

Cancellations must be advised prior to the scheduled departure date and time shown on the ticket with the following fees applying.

  • Economy Seats/Sleepers and Premium Economy Seats: $25 fee per adult one way
  • Business Seats, RailBeds and First class Sleepers: $50 fee per adult one way

No refund if not cancelled prior to the departure date and time shown on ticket.

Ticket refunds are processed at the time of cancelling.

Services affected by disruptions have a specific refund and rebooking policy that overrides these conditions. For further information please review our disruptions refund policy.

 

Groups | Edusaver

Queensland Rail Travel offers group discounts as an additional service for our valuable customers .

There's nothing like a school group excursion to broaden young minds and bring learning to life through new experiences, great discounts are also available to school groups with our Edusaver Fare.

The following conditions apply for our Group Fares:

Description

Group discounts may apply for a group of 10 customers or more travelling together on the same itinerary.

Edusaver discounts for school students of up to 70% off* and up to 50% off* for adults/teachers travelling with the group.

Travel Option

Edusaver fares are available in Economy Seats on Tilt Train services, Spirit of the Outback, Westlander, Inlander as well as Premium Economy Seats on the Spirit of Queensland.

All other group fares are available across all travel options.

Availability

Bookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all breaks of journey.

Group booking requests can be made up to 2 years in advance.

Payment Conditions

Please view our group policy for specific booking and payment conditions.

Please view our edusaver policy for specific booking and payment conditions.

Booking conditions

Bookings cannot be made online.

For more information please contact our dedicated Queensland Rail Travel group reservation consultants Monday to Friday 9am to 5pm.

Contact us 1300 735 307 or grouptravel@qr.com.au.

Contact us Complete the booking request form

Restrictions

Edusaver fares are available to Queensland primary and secondary school groups with a minimum 10 students.

 


Other Fare Types and offers

Queensland Rail offers two affordable, flexible rail passes for international visitors. These passes are an exciting option if you are looking to take your time and really experience your journey, with the freedom to travel at your own pace. 

Queensland Explorer Pass

The Queensland Explorer Pass offers unlimited travel for one or two months across the Queensland Rail Travel network. See every corner of Queensland; from Cairns in the north, to Brisbane in the south and the Queensland Outback that extends to Charleville, Longreach and Mount Isa.

Travel can be taken over a one or two month period with unlimited stopovers in any direction of travel in Economy Seats. Backtracking is allowed and free travel on RailBus Coach Connections booked in conjunction with a rail sector (for Hervey Bay, Airlie Beach, Winton, Quilpie and Cunnamulla).

Offer

Queensland Explorer Pass

Travel Dates1 April 2018 to 31 March 2020
Available Services

Spirit of the Queensland (Premium Economy Seats) | Tilt Train (Economy Seats) | Spirit of the Outback (Economy Seats) | The Inlander | The Westlander

Upon payment of the applicable difference in fares pass holders may upgrade to:
Business Seats (Tilt Train only) | RailBeds (Spirit of Queensland only) | First Class Sleeping Berths (Spirit of the Outback only).

Booking & Payments

Travel passes are instant purchase. Bookings made after a pass has been purchased may be placed on hold. Ticketing deadlines are provided by sales staff based on the travel date and booking date.

Purchase of a Queensland Explorer Pass does not guarantee that the holder will be able to obtain accommodation on any long-distance rail service. Reservations are essential on these services.

Restrictions

Purchasers have six months from the date of purchase to commence travel.

The Queensland Explorer Pass is not transferable to other customers. Available for unlimited travel in all Queensland Rail Travel long distance services and connecting coach services. Travel on the Kuranda Scenic Rail and Gulflander services is not permitted.

The pass is only available for purchase by bona fide overseas visitors to Australia, including international visitors on working holiday and student visas. Proof of non-Australian residency may be required - passport, drivers licence, home address, etc can be used to verify this.

Proof of purchase of a Queensland Explorer Pass is required when undertaking the actual travel on the long distance services.

Customers are entitled to one journey on Brisbane’s City network when in possession of a confirmed booking on the Queensland Rail Travel network to connect with a Queensland Rail Travel service.

No refund will be given once a pass has been used to commence travel, nor are refunds allowed on lost, stolen, cancelled or expired passes.

Any ticketed reservation not cancelled before scheduled departure time of the service will render that sector unavailable for future travel.

Travel is subject to Queensland Rail’s Conditions of Carriage.

Travel Between Travel Pass Period

Price

Queensland Rail Travel Network

1 Month$299.00*
Queensland Rail Travel Network2 Months

$389.00*

Explorer Rail Pass Fact Sheet