Fare Types

Fare Types

Queensland Rail Travel have a range of fare options to suit customers needs .

Our Customer Types

Adult

16 years and over

Child4-15 years
Infant

0-3 years inclusive - occupying a seat or sharing a sleeper

Senior

State or Territory Government Senior Card Holder

Queensland Pensioner

Queensland Pension Card Holder utilising state rail entitlements

Other Pensioner

Interstate Pension Concession cards accepted

Students

16 years and over enrolled in accredited secondary or tertiary education with approved identification

International Backpacker

International Passport and Backpacker identification

 

All customers receive a complimentary connecting journey onboard Queensland Rail City network service with every ticket purchase. (Please note: this does not include the Airtrain service to or from the Brisbane Airport). You must be able to show a printed long distance ticket or download the ticket to your mobile device for inspection by Queensand Rail staff for City Network travel. Please check the Translink website to plan a suitable City Network connection.

Click on the fare type below to see if this type suits you.

AChoice:

The following conditions apply for our AChoice Fare:

  Description

  Standard full adult fare
  Travel Option  Available across all travel options - Economy Seats, Business Seats, RailBeds and Sleeping Berths.
  Availability

  Bookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all    breaks of journey

  Payment Conditions

  AChoice fares are not instant purchase (except on the Internet), with hold bookings possible through      our Customer Contact Centre or Travel Centre. Payment deadlines are provided by sales staff based    on the travel date and booking date.

  Internet Bookings

  To make a booking, select adult then AChoice fare type. To arrange a refund for an online booking    contact the Customer Contact Centre.

  Amendment Conditions

  AChoice fares can be changed to another fare under the following conditions:

  • Changes can be made at any time before the scheduled departure date and time shown on the ticket.
  • A fee of $15 per adult fare applies for rebooking
  • This fee doesn't apply if the new fare is greater than the original tickets fare
  • If the new fare is less than the original AChoice fare, the difference in fare is refundable to the customer less the $15 fee
  • Modifications are allowed provided a new booking is made at the time of changing the original.
  • Stored credit is not available.
  • No changes or refunds allowed after the departure date and time shown on ticket.
  • AChoice fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type.
  • Name changes are not permitted, tickets are not transferable between customers.

  Cancellation Conditions

  Cancellations must be advised prior to the scheduled departure date and time shown on the ticket with    the following fees applying.

  • Economy Seats/Sleepers: $25 fee per adult one way
  • Business Seats, RailBeds and Twin and Single Sleepers: $50 fee per adult one way

  No refund if not cancelled prior to the departure date and time shown on ticket.

  Ticket refunds are processed at the time of cancelling.

  Services affected by disruptions have a specific refund and rebooking policy that overrides these    conditions. For further information please review our disruptions refund policy.


 

BQuick:

The following conditions apply for our BQuick Fare:

  Description

  Value advance purchase adult fare – limited availability

  Travel Option  Available across all travel options - Economy Seats, Business Seats, RailBeds and Sleeping Berths.
  Availability

  Bookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all    breaks of journey.

  BQuick fare prices are subject to availability and departure times and are not guaranteed until a booking    is made and payment is received in full. Seasonal surcharges and blackout periods apply.

  Payment Conditions

  Instant purchase. Hold bookings are not allowed.

  Internet Bookings

  To make a booking, select Adult from the search screen then select BQuick if displayed as available. To    arrange a refund for an online booking contact the Customer Contact Centre.

  Amendment Conditions 

  BQuick fares can be changed under the following conditions:

  • Changes can be made at any time before the scheduled departure date and time shown on the ticket.
  • A fee of $15 per adult fare applies for rebooking.
  • This fee doesn't apply if the new fare is greater than the original tickets fare.
  • If the new fare is less than the original BQuick fare, the difference in fare is refundable to the customer less the $15 fee.
  • Modifications are allowed provided a new booking is made at the time of changing the original.
  • Stored credit is not available.
  • No changes or refunds allowed after the departure date and time shown on ticket.
  • BQuick fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type.
  • Name changes are not permitted, tickets are not transferable between customers.

  Cancellation Conditions

  Cancellations must be advised prior to the scheduled departure date and time shown on the ticket with    the following fees applying.

  • Economy Seats/Sleepers: $25 fee per adult one way.
  • Business Seats, RailBeds and Twin and Single Sleepers: $50 fee per adult one way.

  No refunds will be provided if the booking is not cancelled prior to the departure date and time shown          on the ticket.

  Ticket refunds are processed at the time of cancelling.

  Services affected by disruptions have a specific refund and rebooking policy that overrides these    conditions. For further information please review our disruptions refund policy.

Children

The following conditions apply for our Child Fares:

  Description

  Children aged 4-15 years inclusive travelling with an adult 16 years or over - save up to 50% off*on    fares
  * The 50% discount is off the full adult A-Choice rail fare on Queensland Rail Travel network services.    Meals and upgrades to sleeping berths are additional costs. 
  Travel Option  Available across all travel options - Economy Seats, Business Seats, RailBeds and Sleeping Berths.
  Availability  Bookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all        breaks of journey.

  Payment Conditions

  Child fares are not instant purchase (except on the Internet), with hold bookings possible through our      Customer Contact Centre or Travel Centre. Payment deadlines are provided by sales staff based    on the travel date and booking date.

  Internet Bookings

  To make a booking, select the number of adults and children, add the child's age then search.
  Unaccompanied Children cannot be booked online. Sleepers can only be booked online for children            accompanied by an adult. 

  To arrange a refund for an online booking contact the Customer Contact Centre.

  Amendment Conditions

  Fares can be changed under the following conditions:

  • Changes can be made at any time before the scheduled departure date and time shown on the ticket.
  • A fee of $15 per adult fare applies for rebooking.
  • A rebook fee of $15 applies for an unaccompanied child booking (1 fee per booking)
  • This fee doesn't apply if the new fare is greater than the original tickets fare.
  • If the new fare is less than the original fare, the difference in fare is refundable to the customer less the $15 fee.
  • Modifications are allowed provided a new booking is made at the time of changing the original.
  • Stored credit is not available.
  • No changes or refunds allowed after the departure date and time shown on ticket.
  • Fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type.
  • Name changes are not permitted, tickets are not transferable between customers.

  Cancellation Conditions

  Cancellations must be advised prior to the scheduled departure date and time shown on the ticket with      the following fees applying.

  • Economy Seats/Sleepers: $25 fee per adult one way
  • Business Seats, RailBeds and Twin and Single Sleepers: $50 fee per adult one way

  No refund if not cancelled prior to the departure date and time shown on ticket.

  Ticket refunds are processed at the time of cancelling.

  Services affected by disruptions have a specific refund and rebooking policy that overrides these      conditions. For further information please review our disruptions refund policy.

Infants

The following conditions apply for our Infant Fares:

  Description

  Infants aged 0 – 3 years inclusive travel FREE*

  Travel Option

  Available across all types of travel options.
  *A seat is provided free of charge and the infant must occupy the seat allocated directly next to the          parent or guardian accompanying them.
  Only one (1) free infant seat applies per adult.

  If the number of infants travelling is more than the number of adults accompanying them, a child fare    must be paid for each additional seat.

  An infant may share a RailBed or Sleeper with the adult without any additional cost for the infant.
  Availability  Bookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all            breaks of journey

  Payment Conditions

  Fares are not instant purchase (except on the Internet), with hold bookings possible through our    Customer Contact Centre or Travel Centre. Payment deadlines are provided by sales staff based on        the travel date and booking date.

  Internet Bookings

  To make a booking for an infant sharing a RailBed, select adult then infant, input the number of      males/females excluding the infant then search.

  To make a booking for a free infant seat, or to arrange a refund for an online booking      contact the Customer Contact Centre.

  Amendment Conditions

  Fares can be changed under the following conditions:

  • Changes can be made at any time before the scheduled departure date and time shown on the ticket.
  • A fee of $15 per adult fare applies for rebooking.
  • A rebooking fee will not apply if the new fare is greater than the original tickets fare.
  • If the new fare is less than the original fare, the difference in fare is refundable to the customer less the $15 fee.
  • Modifications are allowed provided a new booking is made at the time of changing the original. Stored credit is not available.
  • No changes or refunds allowed after the departure date and time shown on ticket.
  • Fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type.

  Name changes are not permitted, tickets are not transferable between customers.

  Cancellation Conditions

  Cancellations must be advised prior to the scheduled departure date and time shown on the ticket with    the following fees applying.

  • Economy Seats/Sleepers: $25 fee per adult one way
  • Business Seats, RailBeds, Twin and Single Sleepers: $50 fee per adult one way

  No refund if not cancelled prior to the departure date and time shown on ticket.

  Ticket refunds are processed at the time of cancelling.

  Services affected by disruptions have a specific refund and rebooking policy that overrides these      conditions. For further information please review our disruptions refund policy.

 

Concessions

The following conditions apply for our Concession Fares:

  Description

  Available to recognised concession card holders

  Travel Option

  These fares are available across all travel options - Seats, RailBeds and Sleepers.

  Availability  Bookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all          breaks of journey. There may be limited availability of these fares types on some services.

  Payment Conditions

  Hold bookings can be arranged by contacting the Customer Contact Centre or Travel Centre. Payment      deadlines are provided by sales staff based on the travel date and booking date.

  Internet Bookings

  Bookings cannot be made online.

  To make a booking contact the Customer Contact Centre or your Travel Centre.

  Amendment Conditions

  Fares can be changed under the following conditions:

  • Changes can be made at any time before the scheduled departure date and time shown on the ticket.
  • A fee of $15 per adult fare applies for rebooking.
  • This fee doesn't apply if the new fare is greater than the original tickets fare.
  • If the new fare is less than the original fare, the difference in fare is refundable to the customer less the $15 fee.
  • Modifications are allowed provided a new booking is made at the time of changing the original. Stored credit is not available.
  • No changes or refunds allowed after the departure date and time shown on ticket.
  • Fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type.

  Name changes are not permitted, tickets are not transferable between customers.

  Cancellation Conditions

  Cancellations must be advised prior to the scheduled departure date and time shown on the ticket with    the following fees applying.

  • Economy Seats/Sleepers: $25 fee per adult one way
  • Business Seats, RailBeds, Twin and Single Sleepers: $50 fee per adult one way

  No refund if not cancelled prior to the departure date and time shown on ticket.

  Ticket refunds are processed at the time of cancelling.

  Services affected by disruptions have a specific refund and rebooking policy that overrides these    conditions. For further information please review our disruptions refund policy.

  Restrictions

  Concession cards used to purchase discounted tickets must be carried whilst travelling for presentation    to onboard staff and Authorised Officers on request. Authorised officers may issue Penalty Infringement    Notices or Warning Notices for customers travelling on a concession fare ticket which they are not      entitled. Fines apply for travel on an invalid concession ticket.

 

Students | Backpackers

The following conditions apply for our Student and Backpacker Fares:

  Description

  Save up to 40% off*

  Available to eligible full time students (16+) and international backpackers

  * The 40% discount is off the full adult AChoice rail fare on Queensland Rail Travel network services.    Meals and upgrades to sleeping berths are additional costs.

  Travel Option  Available across all travel options - Economy Seats, Business Seats, RailBeds and Sleeping Berths.
  Availability  Bookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all    breaks of journey.

  Payment Conditions

  Fares fares are not instant purchase (except on the Internet), with hold bookings possible through our    Customer Contact Centre or Travel Centre. Payment deadlines are provided by sales staff based on    the travel date and booking date.

  Internet Bookings

  To make a booking, select Concession/Others then fare type and sub type.

  To arrange a refund for an online booking contact the Customer Contact Centre.

  Amendment Conditions

  Fares can be changed under the following conditions:

  • Changes can be made at any time before the scheduled departure date and time shown on the ticket.
  • A fee of $15 per adult fare applies for rebooking.
  • This fee doesn't apply if the new fare is greater than the original tickets fare.
  • If the new fare is less than the original fare, the difference in fare is refundable to the customer less the $15 fee.
  • Modifications are allowed provided a new booking is made at the time of changing the original.
  • Stored credit is not available.
  • No changes or refunds allowed after the departure date and time shown on ticket.
  • Fares can be changed to another type of fare but the fare will then be subject to the specific terms and conditions for the new fare type.
  • Name changes are not permitted, tickets are not transferable between customers.

  Cancellation Conditions

  Cancellations must be advised prior to the scheduled departure date and time shown on the ticket with        the following fees applying.

  • Economy Seats/Sleepers: $25 fee per adult one way
  • Business Seats, RailBeds, Twin and Single Sleepers: $50 fee per adult one way

  No refund if not cancelled prior to the departure date and time shown on ticket.

  Ticket refunds are processed at the time of cancelling.

  Services affected by disruptions have a specific refund and rebooking policy that overrides these      conditions. For further information please review our disruptions refund policy.

 

Groups | Edusaver

Queensland Rail Travel offers group discounts as an additional service for our valuable customers .

There's nothing like a school group excursion to broaden young minds and bring learning to life through new experiences, great discounts are also available to school groups with our Edusaver Fare.

The following conditions apply for our Group Fares:

  Description

  Group discounts may apply for a group of 10 customers or more travelling together on the same    itinerary.

  Edusaver discounts for school students of up to 70% off* and up to 50% off* for adults/teachers    travelling with the group.

  * The 50 and 70% discount is off the full adult AChoice rail fare on Queensland Rail Travel network    services. Meals and upgrades to sleeping berths are additional costs. Edusaver group rates are also      subject to approval on request.

  Travel Option

  Edusaver fares are available in Economy Seats on all services.

  All other group fares are available across all travel options.

  Availability

  Bookings can be made up to 325 days prior to travel subject to availability. Sector fares apply to all      breaks of journey.

  Group booking requests can be made up to 2 years in advance.

  Payment Conditions

  Please view our group policy for specific booking and payment conditions.

  Please view our edusaver policy (PDF, 59KB) for specific booking and payment conditions.

  Booking conditions

  Bookings cannot be made online.

  For more information please contact our dedicated Queensland Rail Travel group reservation    consultants Monday to Friday 9am to 5pm.

  Contact us 1300 735 307 or grouptravel@qr.com.au.

   Complete the booking request form (PDF, 1MB)

  Restrictions

  Edusaver fares are available to Queensland primary and secondary school groups with a minimum 10    students.

 


Other Fare Types and offers