Conditions of Carriage apply to all our booked tickets.
We try to meet requests or requirements, but we can't guarantee we can do everything that you might need.
If you need information on accessibility on our services, please go to the Accessibility policy or ask your consultant for more information.
If you need information on our Fit for Travel policy, please go to the
Fit for Travel policy page for details.
Some of the type of information we may collect from you is to assist us in answering your enquiries, make your booking and to inform you of disruptions.
Other personal information that you provide may be used and recorded in our Travel Booking System and may be included in our Onboard service manifest to assist us and you during your journey if required.
This information could include, dietary requirements, medical conditions, assistance required embarking and disembarking the service etc.