Service Updates

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Service Updates

To check the status of the train you are (or intended to be) travelling on, enter your From and To station below and select find my train; or select the train you are wishing to find information on.​​

Find your train

Enter your departure and arrival stations or click on a service to see today's operating status.

Queensland Rails

Service not scheduled

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{{selectedLine.NonScheduledInfo.qrt_SummaryMessage}}

Status: {{selectedLine.NonScheduledInfo.qrt_Status}}

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Queensland Rails

No Service Selected

Select your service above or enter your departing & arriving station to show all available services.

No Service

There is currently no services available for your selection

{{displayedTrainMovements.ServiceDisruption.Title}}
Status: {{displayedTrainMovements.ServiceDisruption.Status}}

  • {{displayedTrainMovements.ServiceDisruption.SummaryText}}

  • Coach replacement is available

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This train service was last updated on: {{displayedTrainMovements.Modified | date:'d MMMM yyyy h:mma' }}

Station est. arrival ​est. departure

{{movement.PlannedArrival | date:'d MMMM yyyy EEEE'}}

{{movement.PlaceName}}^

{{movement.Status}}
est. arrival

was  {{ isValidDate(movement.PlannedArrival)?(movement.PlannedArrival | date:"h:mma"):'-' }}

now {{movement.ActualArrival | date:"h:mma"}}

est. departure

was  {{ isValidDate(movement.PlannedDeparture)?(movement.PlannedDeparture | date:"h:mma"):'-' }}  ({{ movement.PlannedDeparture | date:"dd/MMM/yyyy" }})

now  {{movement.ActualDeparture | date:"h:mma"}}  ({{ movement.ActualDeparture | date:"dd/MMM/yyyy" }})

^ Denotes a station where the train will only be stopped at if reservations have been pre-booked.

Queensland Rails

Service Impacted

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{{displayedTrainMovements.ServiceDisruption.SummaryText}}

Status: {{displayedTrainMovements.ServiceDisruption.Status}}

Coach replacement is available

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​To see services impacted by Major Disruption or Planned Maintenance use the tabs below to select the relevant service and date.​​​​

  • Date & Time
  • Affected service(s)
  • Status
  • {{disruption.startTime}} to {{disruption.endTime}}
  • {{disruption.Line.Title}}

    {{disruption.Line.Origin}} to {{disruption.Line.Destination}} ({{disruption.Line.Direction}})

  • {{disruption.Status}}

  • Read more

There are currently no major disruptions

​Travel disruptions​​​​

If your rail service is significantly delayed or impacted, our team will contact you via the mobile number provided to us at the time of booking. If we contact, you via phone call we will call from +61 7 2145 9700. We recommend saving this number in your phone, this will ensure your device recognises it as a trusted number and will make it easier for you to identify us if we call or send an SMS.​

An SMS is sent from QR_Travel briefly detailing your journey and the disruption/delay details. A link will also be included that is safe for you to click on to find out more. To view an example SMS or find more information around service disruptions including alternative travel and refunds please visit our Disruptions frequently asked questions​.​