The Tilt Train services operate between Brisbane and Bundaberg, and Brisbane and Rockhampton. Tilt trains have six carriages that are used by customers. At the front of the train there is a business seat carriage which includes accessible seats and spaces and an accessible toilet. Following behind are five economy seating carriages, some with spaces allocated to people travelling with an assistance animal.

Entry onto the Tilt Train from the platform is via a step. The doorway is approximately 800mm wide. Ramps with and without handrails are available to assist with joining and leaving the train at most Queensland Rail Travel stations. These are available for use by customers who request assistance. You can do this when booking online, on the phone, or in person with your consultant. The find your station page on our website has more information about station facilities.

To safely access the ramps, please ensure that the combined weight of you, your mobility device and anyone assisting you to navigate the ramp does not exceed 300kg.

Carriage A is the leading carriage and has the employee operations area at the start of the carriage, including where the driver is located. There is an entry area with doors on each side. This front set of doors in Carriage A are not used by customers to join and leave the train, as they are reserved for employee operations.

In the seating area of the carriage, there are nine rows with a total of 27 Business Seats and 3 Accessible Spaces. There are two seats on one side and one on the other. Seat 30 is at the front of the carriage and Seat 4 is at the trailing end.

We will explore the Accessible Spaces and Seats in this carriage first, which are used by people with disability. They are closest to the entry door at the trailing end of the carriage, which is used by all customers for entry and exit into the carriage.

Accessible Seats are available, including for people transferring into the seat from a mobility device. These are seats A4 and A5, which are in the last row of seats, and have a height of 430mm. A nearby seat is included in the booking of an Accessible Seat for eligible carers if customers require support from a carer during their journey.

These Accessible Seats have generous recline and width and include:

• armrests (aisle can be raised)
• footrest
• tray table
• headphone jack
• power point
• reading light
• complimentary Wi-Fi (limits apply).

Carriage A also has three Accessible Spaces for customers to travel in, or store, a mobility device such as a wheelchair or mobility scooter.

For safety reasons, it is recommended that mobility devices are secured using tie down straps. We ask that customers let our team know their preference when booking or on the day of travel. If using tie-down straps, the Onboard team can secure or release these when the train is stationary throughout the journey.

Accessible space A1 is behind the last row of seats on the left in the direction of travel. This space is 550mm wide x 1700mm long.

Spaces A2 and A3 are behind the last row of seats on the right in the direction of travel. They are generally combined and used together due to the limited size of each space. Each of these spaces are 600mm wide x 1750mm long, providing a total combined space of 1200mm wide x 1750mm long. Two smaller mobility devices may fit safely in spaces A2 and A3 but can only be reserved individually by contacting us on 1800 872 467.

Signage with raised text, braille and a hearing loop for public address announcements are provided throughout the carriages.

The Business Seats have generous recline and width. Features include:

• armrests
• footrest
• tray table
• headphone jack
• power point
• reading light
• complimentary Wi-Fi (limits apply).

Seats in the front row in Carriage A do not have a footrest. These seats may sometimes be booked for customers travelling with an assistance animal where floor space can be provided to comfortably accommodate the animal.

The seat pocket includes a safety card, onboard menu, headphones and other onboard information. A braille safety card is available for people who are blind and have requested assistance in the booking process. Onboard entertainment is available for your enjoyment via shared screens positioned in the ceiling. Much of the entertainment content has closed captions. Complimentary headphones and a motion sickness bag are located in the seat pocket.

The seat number is located above each seat and space, just under the door to the overhead luggage compartment, with braille signage. Enclosed overhead storage is available for hand luggage. The aisle width between the seats is 530mm. Grab rails are available throughout the carriage for safety, including on the tops of the seats.

There is a passenger emergency button in the ceiling above the seats at both ends of the seating area in the carriage, which is also indicated in braille. In case of a personal emergency, customers can press this button to alert the Onboard team and request assistance. An emergency button is also located in all toilets.

Emergency stop handles are also available in the ceiling above the seats at both ends of the seating area in the carriage. These are also indicated in braille. The emergency stop handle is available in case of an emergency. These handles should be used to stop the train only in extreme circumstances. Pull the handle to stop the train. Penalties apply for misuse.

At the end of the carriage there is an internal door that can be opened by pressing the ‘open door’ button which is at around waist height and includes braille signage at the side. The door width is 710mm when open.

Through the doorway there is a luggage rack for carry-on items. A checked luggage service is available for all customers and is recommended in this carriage.

There is a drink fountain with filtered water opposite the luggage rack. There is a narrow corridor that is 745 mm wide at the narrowest point. The corridor is not straight, it has a slight bend. It leads to the end of Carriage A and the accessible unisex toilet.

There is a button to open the sliding door to the accessible unisex toilet. There is braille signage on the left of the door, at about waist height, and buttons on both sides. This doorway is 760mm wide when open. The door can be closed by pressing the ‘close’ button on the wall on the right as you enter the toilet, under the grab rail. A lock lever must be turned to secure the door. The floor width in this room is 1500mm and the length is 2200mm.

The accessible unisex toilet at the end of Carriage A contains:

• toilet (480mm high)
• basin and hand wash
• mirror
• baby change table
• emergency button
• power point.

There are entry and exit doors in the vestibule area at the end of Carriage A. There are no internal doors on the inter-carriage doorways. The width to pass through to Carriage B on the gangway is 1050mm. Grab rails are available on both sides.

Carriage B begins with the vestibule area where there are exit and entry doors to and from the platform. There is also a door used by the Onboard team to access the servery kitchen.

There is a long, narrow corridor that is 600mm wide and leads to the servery window. A grab rail runs down the length of the corridor on the right-hand side in the direction of travel.

There is a servery where a variety of hot food and snacks are available for purchase. The Onboard team can provide an in-seat service to customers who cannot access the servery. The distance from the accessible seating area of Carriage A to the servery in Carriage B is approximately 15 metres.

To move into the seating area of Carriage B, press the ‘Open door’ button on the left side wall at approximately waist height and the door will slide open. Braille signage is included.

Carriage B has 12 rows of seating with 47 Economy Seats. Apart from in the front row, there are two seats on each side of the carriage. In the front row, there is one seat on the right and two on the left, in the direction of travel. Seat 47 is at the leading end of the carriage (closest to the servery) and seat 1 is at the trailing end. The area around the single seat in the front row may sometimes be booked for customers travelling with an assistance animal where floor space can be provided to comfortably accommodate the animal. The seat behind this space (B43) does not have a footrest or tray table.

The Economy Seats recline and additional features include:

• armrests (aisle can be raised)
• footrest
• tray table
• headphone jack
• power point
• reading light
• complimentary Wi-Fi (limits apply).

The seat pocket includes a safety card, onboard menu, headphones and other onboard information. Onboard entertainment is available for your enjoyment via shared screens positioned in the ceiling. Much of the entertainment content has closed captions. Complimentary headphones are located in the seat pocket, along with a motion sickness bag.

The seat number is located above each seat and space, just under the door to the overhead luggage compartment, including in braille. Enclosed overhead storage is available for hand luggage. The aisle width between the seats is 440mm. Grab rails are available throughout the carriage for safety, including on the tops of the seats.

There is a passenger emergency button in the ceiling above the seats at both ends of the seating area in the carriage, including in braille. In case of a personal emergency, customers can press this button to alert the Onboard team and request assistance. An emergency button is also located in all toilets.

Emergency stop handles are also available in the ceiling above the seats at both ends of the seating area in the carriage. These are also indicated in braille. The emergency stop handle is available in case of an emergency and the train needs to come to a stop. These handles should be used to stop the train only in extreme circumstances. Pull the handle to stop the train. Penalties apply for misuse.

At the end of the seating area in the carriage there is an internal door that can be opened by pressing the ‘open door’ button to the side. It is at approximately waist height and includes braille signage. The door width is 600mm when open.

Through the doorway there is a luggage rack for carry-on items and a checked luggage service is also available. The corridor is 750mm wide.

There is a unisex toilet which contains:

• toilet (480mm high)
• basin and hand wash
• mirror
• baby change table
• emergency button
• power point.

There is a drink fountain with filtered water. That brings us to the vestibule end of Carriage B, where there are entry and exit doors on both sides of the carriage.

Moving through to Carriage C, the inter-carriage doorway is 1050mm wide. Grab rails are available on both sides.

In Carriage C, there are 17 rows with 68 Economy Seats. There are two seats on each side of the carriage in every row. Seat 68 is at the leading end of the carriage, and seat 1 is at the rear. In this carriage, the two front row seats on the aisle do not have a footrest or tray table.

The Economy Seats recline and features include:

• armrests (aisle can be raised)
• footrest
• tray table
• headphone jack
• power point
• reading light
• complimentary Wi-Fi (limits apply).

The seat pocket includes a safety card, onboard menu, headphones and other onboard information. Onboard entertainment is available for your enjoyment via shared screens positioned in the ceiling. Much of the entertainment content has closed captions. Complimentary headphones and a motion sickness bag are located in the seat pocket.

The seat number is located above each seat and space, just under the door to the overhead luggage compartment, including in braille. Enclosed overhead storage is available for hand luggage. The aisle width between the seats is 440mm. Grab rails are available throughout the carriage for safety, including on the tops of the seats.

There is a passenger emergency button in the ceiling above the seats at both ends of the seating area of the carriage. In case of a personal emergency, customers can press this button to alert the Onboard team and request assistance. A button is also located in all toilets.

Emergency stop handles are available on the opposite side to the passenger emergency button. The emergency stop handle is available in case of an emergency and the train needs to come to a stop. These handles should be used to stop the train only in extreme circumstances. Pull the handle to stop the train. Penalties apply for misuse.

At the end of the seating area in the carriage there is an internal door that can be opened by pressing the ‘open door’ button to the side. It is at approximately waist height and includes braille signage. The door width is 600mm when open.

Through the doorway there is a luggage rack for carry-on items and a checked luggage service is also available. The corridor is 750mm wide.

There is a unisex toilet which contains:

• toilet (480mm high)
• basin and hand wash
• mirror
• baby change table
• emergency button
• power point.

There is a drink fountain with filtered water. That brings us to the vestibule end of Carriage C, where there are entry and exit doors on both sides of the carriage.

Moving through to Carriage D, the inter-carriage doorway is 1050mm wide. Grab rails are available on both sides.

Carriage D is a mirror image of the end of Carriage C, with the vestibule, drink fountain, unisex toilet and luggage racks at the leading end of the carriage.

Moving through the internal door which opens with the press of a button, you will come to the seating area. Carriage D has 67 Economy Seats, with two seats on each side, except for in the front row where there is one seat on one side and two on the other. Seat 67 is at the leading end of the carriage and seat 1 is at the rear.

Carriage D has all of the Economy seating and carriage features we’ve discussed in the previous carriage.

From Carriage D, there is a door that opens with the press of a button to move into Carriage E.

There is a servery in Carriage E, with a narrow corridor that is 600mm wide that runs down the side of the kitchen that is an operational area for employees. The servery in Carriage E is similar to the one we described in Carriage B and is a place where a variety of hot food and snacks is available for purchase.

There is a sliding door to open on entry into the seating area. Carriage E has 11 rows with 42 Economy Seats. There are two seats on each side. Seat 42 is at the leading end of the carriage and seat 1 is at the rear.

Carriage E has all the seating and carriage features we described in the previous Economy carriages.

The luggage rack, drink fountain and unisex toilet are at the rear of the carriage. From the vestibule at the rear of Carriage E, we move in the last carriage that makes up the Tilt Train, Carriage F.

The inter-carriage door width between Carriages E and F is 1050mm wide. Stepping over the gangway, we arrive in the Carriage F vestibule with entry and exit doors on each side of the carriage.

First in this carriage are the luggage racks, drink fountain and unisex toilet. Press the ‘Open door’ button at waist height on the side wall to enter the seating area. Braille signage is included.

Carriage F has 9 rows with 36 Economy Seats, numbered 21–56. There are two seats on both sides. Seat 56 is at the leading end of the carriage and seat 21 is at the rear.

Carriage F has all of the Economy seating and carriage features that we described in the previous Economy carriages, including a unisex toilet.

At the end of Carriage F, there is a doorway into the employee and driver area.

That brings us to the end of our tour of the Tilt Train. We hope you found it useful to assist with planning your journey and look forward to welcoming you on board soon!