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<h2>How to book online</h2>
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<li>Select <a href="
https://queenslandrailtravel-booking.opendestinations.com/BookingSite/rail/search"><u>Book Now</u></a> </li>
<li>Select <strong>One-Way</strong> this will display the entire return morning or return afternoon journey options</li>
<li>Select your <strong>From</strong> station (TWB-Toowoomba) and <strong>To</strong> station (SPB-Spring Bluff)</li>
<li>Add in <strong>Departure Date</strong> (available from 19 September to 27 September 2026)</li>
<li>Add number of Adults and Children including Infants travelling, add child ages between 0-15 years</li>
<li>Click <strong>Done</strong></li>
<li>Do not add a concession</li>
<li>Click <strong>Search</strong></li>
<li>View the Rail Notes from the <img src="
https://adminprd.queenslandrailtravel.com.au/MediaAssets/Icons/Rail%20notes%20icon.jpg" alt"Rail notes icon. Red exclamation mark symbol" style="margin: 0px; width: 20px; height: 25px;"/> icon to see the full departure and arrival time information and other important information about these services</li>
<li>Select service – (Morning) Spring Bluff Return Shuttle 3603; (Afternoon) Spring Bluff Return Shuttle 3605</li>
<li>Select seat type – <strong>Standard seat</strong>; or <strong>Seat with pram, walker or wheelchair storage</strong> if travelling with pram or mobility device
<p><strong>Note:</strong> if you are travelling with another person who has a pram, stroller, walker, wheelchair and other mobility device to be stored, you should all select <strong>Seat with pram, walker or wheelchair storage</strong> so you can be seated in the same carriage</p></li>
<li>Choosing specific allocated seats is not available; your seating is automatically allocated into a carriage based on availability and system rules. Your allocation will be displayed in blue as NA because seat numbers within a carriage is not assigned in advance. The seating map is a view-only diagram, and you cannot change your seating location online. Your carriage is identified under the seating map e.g. Rail Car: B
<p><strong>Note:</strong> You may need to scroll across using the blue bar to view other allocated carriages in your booking</p><p><strong>Important:</strong> If your booking includes children and you are not assigned into the same carriage, you must call our Customer Contact Centre on 1300 131 722 (7am to 7pm (AEST), seven days a week) to discuss travel options</p><p>Click <strong>Done</strong></p>
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<li>Tickets will be issued for a specific Carriage (A to J), your seat allocation within that carriage will be advised on the day by the Customer Service team when boarding at your allocated carriage</li>
<li>Complete the other required booking steps (refer to <a href="/Planyourtrip/policycentre/online-booking-help"><u>Online Booking Help</u></a> for further details)</li>
<li>Once your booking is completed, <strong>check your ticket</strong>. If people on your booking are in different carriages, please contact our Reservations on 1300 131 722, to discuss available seating options as soon as possible.</li></ol>
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