Travelsafe

Recent COVID-19 changes in Queensland

Vaccination requirements from 17 December 2021

New vaccination requirements for hospitality venues and workers will apply to Queensland Rail Travel Services for all travel from 17 December. Conditions of carriage are changed for those travelling due to government health directives.

On long-distance services from 17 December 2021:

  • Customers on long-distance travel services will not be required to be fully vaccinated unless they wish to dine in or relax in the café, restaurant, and lounge carriages.
  • All customers 16 years and over will be required to show proof of full vaccination to dine in or relax in the restaurant, café, and lounge carriages.

  • On long-distance services food and drinks will be able to be purchased by all customers, regardless of their vaccination status. Unvaccinated customers will need to return to their seat to consume refreshments.

On tourism services (Kuranda Scenic Railway and Gulflander) from 17 December 2021:

  • All customers 16 years and over travelling aboard the Kuranda Scenic Railway and Gulflander tourism services will be required to be fully vaccinated.

  • On our tourism services, Kuranda Scenic Railway and Gulflander, proof of vaccination is required to travel with us. Please show your proof of vaccination to access the station and board the train. Please show your proof of vaccination to access the station, to board the train.

Our onboard team on each of the travel and tourism services will be fully vaccinated against COVID-19. This is just one way we are helping to keep you safe. 

We are waiving cancellation and rebooking fees.  If you have purchased a package through one of our partners, please check with them for their terms and conditions.

We strongly encourage our customers in all parts of Queensland to wear a face mask when travelling with us. If you’re feeling unwell or you have been in a COVID-19 hotspot in the last 14 days, please follow Queensland Health advice and stay at home.

For the latest information and advice on restrictions please visit the Queensland Health website.

Proof of Vaccination:

  • The easiest way to do this is to use the Check In Qld app, by linking your COVID-19 digital vaccination certificate to the app. Make sure you upgrade to the latest version of the app to show the green tick.

  • Alternatively, you can access your COVID-19 digital vaccination certificate through the Medicare app, from your Medicare-linked MyGov account, or My Health Record.

Provide a printed copy of your COVID-19 digital vaccination certificate, your immunisation history statement, or your international COVID-19 vaccination certificate.

For more information see How to get proof of COVID-19 vaccination.